Our Story

About Lumière — Founded by a Nanny, for Families

Founded by someone who knows this world from the inside

My name is Hanna. I am a professional nanny who still works with a private family today while building this agency in parallel. I know firsthand what great childcare looks like.

This is a vocation I love deeply — the kind that shapes you, teaches you what truly matters, and reminds you every day of the profound privilege it is to be trusted with a family's most precious responsibility.

Through my years of experience, and in my work today, I have seen clearly that when the relationship between a family and their nanny is built on genuine respect, clear communication, and mutual trust, everyone thrives. The children flourish. The parents feel supported. And the nanny feels valued, protected, and empowered to do their best work.

"I created Lumière because I believe every family deserves access to wonderful care, and every nanny deserves to work in an environment where they are respected, supported, and set up for success."

That realization is the foundation of Lumière. Still working as a nanny myself, I am building this agency with one clear purpose: to create placements where everyone wins. Where families find not just a qualified caregiver, but someone who genuinely enhances their household and enriches their children's lives. Where nannies find not just employment, but meaningful work in families who value them, treat them fairly, and invest in their professional growth.

Lumière is built on the belief that childcare is not transactional, it is relational. It requires trust, transparency, and a commitment to doing things the right way. That means full legal compliance, thorough vetting, honest communication, and ongoing support for both families and nannies throughout the placement and beyond.

We don't just match résumés to requirements. We take the time to truly understand each family's values, rhythm, and needs, and to find nannies whose skills, personality, and approach align perfectly. We believe that when you get the match right, magic happens.

If you are a family seeking someone you can truly trust with your children, or a nanny looking for a placement where you will be valued, protected, and given the opportunity to excel, you have found the right place.

Our founding principles

Full Transparency

Every placement is fully declared and legally compliant. No shortcuts, no grey areas, just honest, proper employment from day one.

Genuine Care

I care just as deeply about our nannies as I do about our families. I still work as a nanny myself, so I understand both sides and that helps me get it right.

Excellence

We take the time to get to know every family and every nanny we work with. We work with a small number of families at a time so we can give each one our full attention.

Let's find the perfect match
for your family

Whether you're a family seeking wonderful care or a professional nanny looking for your next placement, we're here to help.

Get in Touch