About Lumière

Founded by a Career Nanny, Built for Families

A founder-led agency where every placement is judged by a single question: is this someone we would work alongside? That standard, not a database, is what you meet.

Arrange a Confidential Call

Founded by someone who knows this world from the inside

My name is Hanna. I am a professional nanny who still works with a private family today while building this agency in parallel. I know firsthand what great childcare looks like.

This is a vocation I love deeply, the kind that shapes you, teaches you what truly matters, and reminds you every day of the profound privilege it is to be trusted with a family's most precious responsibility.

Through my years of experience, and in my work today, I have seen clearly that when the relationship between a family and their nanny is built on genuine respect, clear communication, and mutual trust, everyone thrives. The children flourish. The parents feel supported. And the nanny feels valued, protected, and empowered to do their best work.

I created Lumière because I believe every family deserves access to wonderful care, and every nanny deserves to work in an environment where they are respected, supported, and set up for success. Hanna, Founder

That realization is the foundation of Lumière. Still working as a nanny myself, I am building this agency with one clear purpose: to create placements where everyone wins. Where families find more than a qualified caregiver — someone who genuinely improves the household and enriches their children's lives. Where nannies find not just employment, but meaningful work in families who value them, treat them fairly, and invest in their professional growth.

Lumière is built on the belief that childcare is not transactional, it is relational. It requires trust, transparency, and a commitment to doing things the right way. That means full legal compliance, thorough vetting, honest communication, and ongoing support for both families and nannies throughout the placement and beyond.

We don't just match résumés to requirements. We take the time to truly understand each family's values, rhythm, and needs, and to find nannies whose skills, personality, and approach align perfectly. We believe that when you get the match right, magic happens.

If you are a family seeking someone you can truly trust with your children, or a nanny looking for a placement where you will be valued, protected, and given the opportunity to excel, you have found the right place.

Our founding principles

Full Transparency

Every placement is fully declared and legally compliant. No shortcuts, no grey areas, just honest, proper employment from day one.

Genuine Care

I care just as deeply about our nannies as I do about our families. I still work as a nanny myself, so I understand both sides and that helps me get it right.

Excellence

We take the time to get to know every family and every nanny we work with. We work with a small number of families at a time so we can give each one our full attention.

Substance behind the promise

Three things we can stand behind without embellishment.

100+

Successful placements

More than one hundred families placed with a nanny, governess or maternity nurse they trust.

5.0 / 5

From 12 verified Google reviews

Every rating is a real, verified Google review. Read them in full.

3 months

Free re-match

If a placement does not work out within the first three months, we search again at no further placement fee.

The Training & Standards Programme

Most agencies only screen. We train. Every nanny Lumière puts forward completes our proprietary in-house Training & Standards Programme, created by founder Hanna from years inside private households. It is an internal Lumière standard, not an externally accredited qualification, and it is what sits behind every profile you meet.

What the programme covers

  • Safeguarding principles and household discretion
  • Paediatric first-aid principles, alongside each nanny's own certification
  • Age-appropriate routines, learning and play
  • Professional communication with parents and household staff
  • Working within fully declared, contracted employment

Screening is where others stop

A background check confirms who someone is. It does not confirm how they will work in your home. Our programme sets a shared standard for the nannies we represent, so that when we say a candidate is ready, we mean it in practice, not only on paper.

It is the difference between an agency that forwards profiles and one that stands behind them.

See the Training & Standards Programme →

How a placement works

A calm, considered process, from first conversation to long after your nanny has started.

01

A confidential conversation

We begin privately: your family, your children's routines, the languages you need and how the role should fit around your household.

02

A shortlist of vetted profiles

You receive a small, hand-picked shortlist of candidates whose references we have verified in person, not a database to browse.

03

You interview and meet

You interview and meet the candidates you like, at your own pace, until the fit is unmistakable.

04

Placement and ongoing support

We stay alongside you through the offer, contract and settling-in, with a free re-match in the first three months.

See how we work and our fees →

Let's find the perfect match
for your family

Families looking for wonderful care, and nannies looking for their next household — both are welcome to get in touch.

Get in Touch